Workplace Communication Skills

0 of 18 lessons complete (0%)

Feedback Both Ways

Receiving Feedback Without Getting Defensive

You don’t have access to this lesson

Please purchase this course, or sign in if you’re already enrolled, to access the course content.

Hearing criticism of your work triggers a natural defensive reaction, even when the feedback is fair and well delivered. How you respond in those first moments shapes whether people keep…

Editorial & AI Disclosure